FREQUENETLY ASKED QUESTIONS
How can we help you? Find answers to all your Question here.
Product & Technology FAQs
How does Maiswim menstrual swimwear prevent leaks?
Our swimwear is designed with a discreet 4-layer system that absorbs up to 18 ml while blocking water from entering the fabric. You stay protected, comfortable, and confident.
Are Maiswim products safe to wear in pools and the ocean?
Yes! Our material is chlorine-resistant, ocean-friendly, and tested for leak protection in all swimming environments.
Will the swimwear feel bulky or different from regular swimsuits?
Not at all. Our swimwear is designed to look and feel just like a regular bikini or swimsuit - with added period protection.
Absorbency & Usage FAQs
How much can Maiswim swimwear absorb?
Each piece absorbs up to 18 ml, equal to about 2 tampons, giving you hours of protection in and out of water.
Can I wear Maiswim on my heaviest flow days?
Yes, but we recommend pairing it with a menstrual cup or tampon for extra-heavy flows.
Can I wear the swimwear without any additional products?
Yes — most women use it alone on light or medium flow days.
Sizing & Fit FAQs
How do I choose the right size?
Please refer to our detailed Size Guide on each product page. If you're between sizes, we suggest sizing up for maximum comfort.
Will the swimwear stretch over time?
Our fabric maintains its shape even after multiple uses and washes.
Does the absorbent layer change the fit?
No, the absorbent layer is extremely thin and designed to stay invisible.
Care & Washing FAQs
How do I wash Maiswim swimwear?
Rinse immediately after use, then machine wash cold. Air dry only — avoid heat to maintain absorbency.
Does washing affect absorbency?
No — when properly cared for, Maiswim retains its absorbency for years.
Can I put the swimwear in the dryer?
No, we recommend air drying to preserve the absorbent layers.
Sustainability & Materials FAQs
Are Maiswim products eco-friendly?
Yes — we use sustainable, high-quality materials designed to reduce waste.
What materials are used in the absorbent layer?
We use breathable, certified materials tested for safety and sustainability.
How does Maiswim contribute to sustainability?
Each piece replaces dozens of disposable pads and tampons, reducing environmental waste.
Shipping & Returns FAQs
Do you ship across Portugal and internationally?
Yes, we ship nationwide and internationally.
What is your return policy?
For hygiene reasons, we only accept returns on unworn items with tags intact.
How long does shipping take?
Most orders within Portugal arrive in 3–5 business days.
Brand & Experience FAQs
Is Maiswim safe for teens?
Absolutely — our swimwear is comfortable, secure, and teen-friendly.
Does Maiswim work for sensitive skin?
Yes, our materials are hypoallergenic and gentle.
How long can I wear Maiswim at the beach or pool?
Depending on your flow, you can typically wear it for several hours comfortably.
Orders
What methods of payment do you accept?
We accept Visa, Mastercard, Maestro, American Express, UnionPay, Shop Pay, Apple Pay, Google Pay, Bancontact, iDEAL, Multibanco and PayPal.
How can i track my order?
The tracking information should be emailed to you as soon as your order has been despatched. If you have not received your despatch email with the tracking information for your order, please contact our Customer Care team via our Contact Us page and a member of our Customer Care team will happily look into this for you!